How to Listen When You Disagree: A Lesson from the Republican National Convention

“When someone has a point of view we find difficult to understand, disagreeable, or even offensive, we must look to the set of circumstances that person has experienced that resulted in that point of view.”

When you find yourself in disagreement, just ask one question:
“Will you tell me your story?  I’d love to know how you came to this point of view.”

http://urbanconfessional.org/blog/howtodisagree

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